21 May 2013 
Support Center » Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

Pre-Sales (10) Email (3)
How long have you been in business?Can I upgrade any time?more topics What are the incoming and outgoing email settings?How do I access web based email outside of Cpanel?more topics
Cpanel (10) Web Host Manager (WHM) (5)
How do I log into CPanel?What is the difference between Cpanel and WHM?more topics Where can I find a Web Host Manager (WHM) manualHow do I log into Web Host Manager?more topics
Billing (8) DNS (2)
How do I pay my billI forgot my billing password. How do I retrieve it?more topics How do I update my dns settings?How do I use custom nameservers?more topics
Resellers (5) Services & Add-Ons (0)
How do I get my free enom domain reseller account?How do I signup for my free WHMCS billing license?more topics
 Articles
 How do I get my welcome email resent to me?
 To get your welcome email resent please open a ticket at our support center: http://theprimesupport.com. We will resend your welcome email to the address on file.
 How do I pay with paypal?
 1) Log into our billing center as per your welcome email 2) Click on "Billing" then "Invoices" 3) Click "View Invoice" button on the right hand side. 4) In the top right hand corner click on the drop down men to select "Paypal" or "Credit Card". You
 How do I delete an FTP account?
 1) Log into cpanel. 2) Click on the "FTP Accounts" icon. 3) Scroll down to "Account Management". 4) Under "Functions" Mouse over and click on "Delete".
 Back
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Main Categories
 Search
Home | Register | Submit a Ticket | Knowledgebase | News
Language:

Copyright © 2001-2010 The Prime Host